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Customer

Testimonials

“My perception of GoodWest is overwhelmingly positive. I have a great relationship with my sales rep. I will definitely recommend them to a peer. I can’t think of a better partner…”

– Executive, Coffee Distributor

“GoodWest is a great partner to work with. I am very happy to recommend them to peers in the industry; I hand out their number all the time…”

– Manager, Convenience Store Chain

 “GoodWest has been such a spot-on partner of ours for so many years. Any time I’ve had an issue they have responded and even made direct calls to customers…we get far better support from GoodWest…”

– Food Specialist, Convenience Store Distributor 

“GoodWest outperforms competitors as its products are aseptic and do not require refrigeration. This makes transportation and distribution much easier for us, and keeps us using them as a supplier…”

– Executive, Coffee Distributor  

The results are in – our customers are enthusiastic
about GoodWest!

Based on independent customer surveys and interviews conducted to gauge whether GoodWest was providing the best possible products, service, and experience to our valued customers, we were happy to find that our customers expressed strong overall satisfaction with us!

Sources: independent customer surveys/interviews​

*NPS is a market research metric used as an indicator of customer loyalty and brand promotion; it is calculated by subtracting the percentage of surveyed detractors from the percentage of promoters. With a possible score from -100 – 100, GoodWest's NPS of 52 is considered great.

Our Customers Value
the Relationship

-Have a strong overall satisfaction level

-Are highly likely to recommend GoodWest to a peer

-Positively indicate they are likely to grow the relationship

Our Advantages vs. Competitors

-Low acid aseptic processing expertise

-Strong reputation for high quality products

-Responsive customer service

​

The results are in – our customers are enthusiastic
about GoodWest!

Based on independent customer surveys and interviews conducted to gauge whether GoodWest was providing the best possible products, service, and experience to our valued customers, we were happy to find that our customers expressed strong overall satisfaction with us!

Our Customers Value
the Relationship

-Have a strong overall satisfaction level

-Are highly likely to recommend GoodWest to a peer

-Positively indicate they are likely to grow the relationship

Our Advantages vs. Competitors

-Low acid aseptic processing expertise

-Strong reputation for high quality products

-Responsive customer service

​